Privacy Policy for ATSS Fiber Mobile App

Last Updated: March 7, 2026

1. Introduction

Welcome to ATSS Fiber. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

To provide our fiber internet services, we collect:

Personal Identity: Name, billing address, and government-issued ID (for account verification).
Contact Info: Email address and mobile number.
Technical Data: IP address, device type, and app usage statistics.
Location Data: Approximate location to verify service availability in your area.

3. How We Use Your Data

We process your information to:

Manage your internet subscription and billing.
Provide technical support and troubleshoot connection issues.
Send service notifications and security alerts.
Comply with Philippine regulatory requirements (NTC/NPC).

4. Data Sharing

We do not sell your data. We only share information with:

Payment Gateways: To process your monthly bills securely.
Cloud Providers: For secure data storage and app hosting.
Legal Authorities: Only when required by Philippine law or court order.

5. Data Security

We implement HTTPS encryption for all data in transit and use industry-standard firewalls and access controls to protect your information on our servers.

6. Your Rights & Data Deletion

Under the Data Privacy Act of 2012, you have the right to access, correct, or object to the processing of your data.

Account Deletion: You may request to delete your account and all associated data directly within the app settings or by visiting https://www.facebook.com/atssfiber2022.
Note: Certain billing data must be retained for tax and legal compliance for a period of up to 5 years as per Philippine law.

7. Contact Us

For privacy concerns, contact our Data Protection Officer at: Email: [email protected]

Address: Purok 4 Zone 8 Cupang Antipolo Rizal, Philippines